Performance Management
The purpose of the performance management function is to:
- Promote a robust performance management culture, strive for continuous improvement and support those responsible for service delivery
- Support the development and embedding of risk management across the Council
- Contextualise and interpret performance and risk information to inform strategic direction and decision making and drive service improvement
- Continuously review and develop performance indicators which measure both service outcomes and service quality
- Support the Council in the preparation for inspection and other regulatory activity
In late 2009, the former PMG (Performance Management Group) and the ‘Lives We Lead’ project groups merged to become the Suffolk Collaborative. This has streamlined the governance arrangements for the strategic management of the ‘Suffolk System’. As a consequence, the performance management of LAA2 and Suffolk’s Community Strategy has been delegated to the Suffolk Performance Improvement Officer Group (SPIOG), who will highlight concerns in performance to the Joint LAA2 Scrutiny Panel and, where required, the Suffolk Collaborative.
Performance Management Reports
Quarterly performance reports will aim to give the most up to date quantitative information available supported with commentary from the delivery partnerships to provide an overview of performance activity in relation to all LAA2 targets and meeting Suffolk’s aspirations as set out in the community strategy.
2009/10 Peformance Management Reports
- Quarter 1
Quarter 1 Performance Report (1.96 MB) - Quarter 2
Quarter 2 Performance Report (2.00 MB) - Quarter 3
Quarter 3 Performance Report (1.95 MB) - Quarter 4
Year End Performance Report (557.80 KB)
2008/09 Peformance Management Reports
- Quarter 2
Quarter 2 Performance Report (271.03 KB) - Quarter 3
Quarter 3 Performance Report - Quarter 3
Latest Disaggregated Performance Data (1.26 MB) - Quarter 4
Quarter 4 Performance Report (183.36 KB) - Quarter 4
Quarter 4 Performance Report - Appendix 1 (343.24 KB)
The diagram attached sets out the process by which performance information will be collected and analysed to inform the quarterly reports.
Date Schedule for LAA2 Performance Reports 2009-10.doc (38.00 KB)
Comprehensive Area Assessment (CAA)
Please visit the Comprehensive Area Assessment page for more information.
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Performance Management